Business Connect roadmap
This roadmap takes us through to July 2024 and will be updated as we find new opportunities.
You’ll find the work is grouped under the goal it supports.
This roadmap was updated in April following our quarterly planning.
On this page
Product goal: Clear and tested direction for a simplified builder
Recently shipped
- Allowing businesses to duplicate an existing case and reuse that data for a new application.
- Refine customer session recordings by data analytic software.
- Integration of customer feedback software for the collection of net promoter score and other insights.
Working on now
- Simplified user interface for builder available as a demo without login.
- Consider how we might host citizen services on a platform.
- Service metrics available for government service owners, for example completion and satisfaction rates.
- New templates for reporting and feedback forms.
- Working with DIA Web Standards team on accessibility of the FormBuilder Tool.
Exploring
- Simplified methods of form building including an exploration of the use of AI.
Growth goal: Onboarding new agencies interested in new Form as a Link feature
Recently shipped
- Delivered five services for Ōtorohanga District Council.
- Delivered one service for Tasman District Council.
- Delivered two services for ACC.
- Delivered one service each for eInvoicing team and Consumer Protection.
- Invited a further 50 builders from outside our team to use FormBuilder tool.
- Prototyped forms for MPI, Assure Quality and Tenancy Services.
- Established monthly webinar series.
Working on now
- Launching Form as a Link feature as an alternative hosting option for simple forms.
- Switching the Deferred Payment Account service with Customs over to the FormBuilder tool.
- Switching council food and alcohol services over to the FormBuilder tool.
- Reworking our website to help agencies and councils consider if FormBuilder and Business Connect are right for their service.
- Speaking engagements with GOVIS, TechWeek and DigiGov Leaders Summit.
Exploring
- Excise permits with NZ Customs.
- Freshwater Farms with MPI.
- Grant funding applications across government.
Operations goal: A stable and trusted platform
Recently shipped
- Refining the interface to allow non-technical team members to fully manage services and government service teams.
- Design role-based access to prepare for those in agencies managing their own services.
Working on now
- Greater control for business users over personal settings around their data, privacy, and notifications.
- Implement role-based access to prepare for those in agencies managing their own services.
Last updated: 19 April 2024