Business Connect roadmap

Goal: Reduce the time it takes for a business to complete what they came to do

Recently shipped

• Automated data reuse to make it easy for business users to save time.
• Improving accessibility of Business Connect platform.
• New onboarding flow for business users to ensure one account per person and that all transactions for an individual can be found easily.
• Filtering function now available on dashboard to help businesses find applicable services.
• Admin portal enhancements to reporting, work queues and notifications for quicker processing.

Working on now

• Know more about our customers' experience and service performance through deep analytics and user testing.
• Further improvements to accessibility and mobile.
• Director verification is a feature that allows directors to confirm their role using their online banking details against their record on the Companies Register.
• Greater control for business users over personal settings around their data, privacy and notifications.
• Implement user testing on live services to ensure continuous improvement.

Exploring

• Give business users the functions and content they need from a dashboard.
• Consider other mechanisms besides NZBN authority and online banking to qualify business owners for an overview of all transactions for their business.
• Validating a business is still operating before sending reminders and notifications.
• Allowing businesses to duplicate an existing case and reuse that data for a new application.

Goal: More businesses using Business Connect

Recently shipped

• Registration of a trade mark with the Intellectual Property Office of New Zealand.
• Online marketing campaign to promote FormBuilder.govt tool to central government audience.
• Tasman District Council food business registration, alcohol licensing, change of duty manager and trade waste.
• Transport Operators for Customs.
• Active Investor Plus for New Zealand Trade and Enterprise (NZTE).

Working on now

• Company liquidation with Insolvency services with Insolvency and Trustee Services.
• Continued online marketing using case studies to promote Business Connect.
• Product Recall service for Consumer Protection.
• Services for Trading Standards NZ.
• Business Payment Practices with Companies Office.
• Creating great guidance and guardrails for builders using FormBuilder.govt.
• Onboarding first councils to a FormBuilder service.

Exploring

• Running a private beta for FormBuilder.govt with a small group of builders from across government.
• Recreating alcohol licensing and food business registration using FormBuilder.govt.
• Extending trading hours for the Rugby World Cup.
• Working with the maritime border agencies.
• Delivering services for Auckland Council.

Goal: The fastest way to deliver great government services

Recently shipped

• Added further features to FormBuilder.govt tool along with Get and Put APIs that are now in use by NZTE.
• Increased our integration points to allow all interactions with the end user to pass through Business Connect including emails.
• Combined PDF download of application and associated customer-supplied documents.
• Ability for non-technical team members to publish services to the Business Connect platform. No developer involvement or formal release required.

Working on now

• Refining tool to prepare it for users outside the team.
• Creating a dashboard for builders to manage and configure forms including preparing work queues, case type and notification settings so they’re ready for production without any need for development.
• A streamlined and safe process to take prototypes to production outside of a formal release cycle.
• Improving accessibility for FormBuilder.govt forms.
• Entitlement management to allow agencies to log in with their 365 accounts and manage their users.
• Adding the ability to create multilingual services using FormBuilder.govt.
• Enabling services created using FormBuilder that require renewal to fully pre-populate.

Exploring

• Simplified and integrated version of FormBuilder.govt tool.
• Payments for FormBuilder.govt services.
• The possibility of a SIlverstripe plug-in to allow forms to surface within web pages.
• App to Business Connect.
• Agencies and councils online sign up.
• Enhance user interface for FormBuilder.govt within Business Connect platform.