See how Business Connect has helped other organisations improve their customer experience, streamline internal processes, and save money on IT development.
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NZTE needed the fast development of an online application for their customers that could be linked with their existing technology. It was the perfect candidate service to pilot with the FormBuilder.govt tool.
The team responsible for implementing the Scheme required an efficient and secure way of receiving, and promptly assessing and approving subsidy applications.
The New Zealand Customs Service needed to improve business access to their Secure Exports Scheme. The scheme is designed to help New Zealand exporters save time and money at the border, improve certainty in key export markets and speed up cargo in and out of New Zealand.
Business Connect worked with IPONZ to create a guided application form with simplified content, help text, and plain English examples.
In September 2020, MBIE was asked to build a service that would allow businesses to apply for permission to travel across alert level boundaries in the event of a COVID resurgence in the country.
Companies that import products into New Zealand can apply to NZ Customs for a deferred payment account. The account saves these businesses considerable time and administrative overhead, but the process for setting the account up was paper-based and manual, and could take up to 12 weeks to process.