Contact us

Get in touch with our team to find out how FormBuilder can help your organisation deliver better and faster online services.

General enquiries about FormBuilder

For general enquiries, support with FormBuilder, questions about upcoming service creation, or technical help, email:

support@formbuilder.govt.nz

(8:30am to 5:00pm, Monday to Friday, except public holidays)

FormBuilder webinars

Visit our webinars page for more information on our monthly open sessions for people working for central and local government.

Webinars 

Business Connect platform

If you require technical assistance with our Business Connect platform, see our business help centre or email: 

hello@businessconnect.govt.nz

(8:30am to 5:00pm, Monday to Friday, except public holidays)

Business Connect service contact details 

Ministry of Business, Innovation and Employment

FormBuilder is part of the Ministry of Business, Innovation and Employment (MBIE). If you have a general question for MBIE you can contact the national office.

Website 

mbie.govt.nz(external link) 

Head office

15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140

Email

info@mbie.govt.nz

Phone

+64 4 901 1499  

(8:30am to 5:00pm, Monday to Friday, except public holidays)

Language assistance available

If you call us and English is not your first language, say the language you speak and we will connect you to an interpreter – do not hang up while you are being connected.
 
If you are deaf or hearing impaired, you can use the New Zealand Relay Service (NZ Relay) to get in touch with us.
 
New Zealand Relay Service(external link)
 
For further information or enquiries about Language Assistance Services write to us on:

LAS@ethniccommunities.govt.nz 

Media enquiries

The following contact information for MBIE media is for journalists and media enquiries only.

Email

media@mbie.govt.nz 

Last updated: 25 March 2026