Business Connect release notes

Our latest release on 5 August 2025 includes the following changes.

Better experience for form users

Fewer interruptions in shared spaces

The system that limits how often someone can use a form (to prevent abuse) has been improved. Instead of relying on just one Internet Protocol (IP) address to identify users, it now uses multiple IP addresses. This helps avoid mistakenly blocking people who are on shared networks, like in offices or schools.

Radio buttons now behave properly

These now work consistently across all forms, making it easier to select your options.

Apostrophes are welcome again

You can now use apostrophes in text fields without causing submission errors.


Improvements for form creators

Clearer editing with accurate titles

When editing components, the pop-up titles now match what you’re working on — no more guessing.

Live preview of ‘What happens next’

You can now see how your instructions will look while you’re editing them.

PDF component improvements

You won’t run into errors when using the Receive PDF component in single-page services. It’s now easier to use and defaults to optional.

Better accessibility

Labels and keyboard navigation have been improved, making it easier for everyone to use the tool.


Change to admin portal

If you’re using the admin portal to process form submissions, you will no longer have the ability to see a list of case numbers for draft applications for your service. Draft applications are any applications that have been started, but not yet submitted to you. 

This will also apply to any submissions you have reset to draft. If you want to track these cases, take a note of key details before you reset the submission to draft.

Last updated: 08 August 2025