Case studies

See how Business Connect has helped other organisations improve their customer experience, streamline internal processes, and save money on IT development.

In this section I tēnei wāhanga

Delivering four reporting forms with HUD and FormBuilder

In 2024, the Ministry for Housing and Urban Development (HUD) faced a challenge after losing funding for their online system. Without an online tool the team at HUD had to revert to Word and PDF forms. In search of a budget-friendly digital solution to improve access to forms for their customers, the team began engaging with FormBuilder and Business Connect team in March 2024.

Active Investor Plus, New Zealand Trade and Enterprise

NZTE needed the fast development of an online application for their customers that could be linked with their existing technology. It was the perfect candidate service to pilot with the FormBuilder.govt tool. The service has since transitioned to Invest New Zealand.

Fog Cannon Subsidy Scheme, MBIE

The team responsible for implementing the Scheme required an efficient and secure way of receiving, and promptly assessing and approving subsidy applications.

Register a trade mark, IPONZ

Business Connect worked with IPONZ to create a guided application form with simplified content, help text, and plain English examples.