FormBuilder roadmap

We’ve come a long way since launching Business Connect in 2019, and we have ambitious plans for the next couple of years.

Faster onboarding

• 2019: 20 weeks to onboard an agency  
• 2025: down to 10 weeks  
• 2027 goal: all central agencies and crown entities onboarded.

Rapid form publishing

• 2019: 12 weeks to publish a form  
• 2025: just 1 week to publish
• 2027 goal: same-day publishing.

Scaling up delivery

• 2019: 10 forms/year  
• 2025: 300 forms/year  
• 2027 goal: 2,500 forms/year.

Empowering users

• 2019: developers built every form  
• 2025: users can build their own forms 
• 2027 goal: 2,000 user-built forms.

We’re making it faster and easier for government to get online services up and running. The momentum’s building — and we’re excited about what’s next.

Features roadmap – August 2025 to October 2025 

This features roadmap will be continually updated as we identify new opportunities.

Completed:

• more flexible applicant details section
• preview and description for form components
• versioning for exported forms
• improved formatting for survey components
• new flexible contact options for form help
• single page forms for logged in customers
• providing the right information about what happens next is now easier
• floating quick access bar.

Under development:

• save for unauthenticated users
• FormBuilder advanced logic
• Quickpay payment gateway integration
• data pre-population for forms without a login
• advanced calculations including formulas.

On the radar:

• multi-page forms for unauthenticated users
• forms for users other than businesses
• embeddable forms
• a government app to save and manage forms behind a login
• collaborate with colleagues
• service analytics.