FormBuilder roadmap

We aim to become the preferred way for government to build forms by providing an All-of-Government (AoG) standard for simple online services by 2027.

We have come a long way since launching Business Connect in 2019, and we have ambitious plans for the next couple of years.

Faster onboarding

  • 2019: 20 weeks to onboard an agency  
  • 2025: down to 10 weeks 
  • 2027 goal: all central agencies and crown entities onboarded.

Rapid form publishing

  • 2019: 12 weeks to publish a form  
  • 2025: just 1 week to publish
  • 2027 goal: same-day publishing.

Scaling up delivery

  • 2019: 10 forms/year
  • 2025: 25 forms/year + 50 form updates published
  • 2027 goal: 250 forms/year.

Empowering users

  • 2019: developers built every form
  • 2025: users can build their own forms
  • 2027 goal: 200 user-built forms

Features roadmap – January 2026 to March 2026 

This features roadmap will be updated as we identify new opportunities.

Completed

  • FormBuilder advanced logic
  • new edit user interface for all components
  • form auto update to latest version
  • jump to any page in preview
  • work group switch in admin portal
  • accessibility improvements for screen readers
  • renewed certification and accreditation.

Under development

  • discovery for embeddable forms, credentials as a component, artificial intelligence to convert bulk download
  • advanced calculations including formulas
  • improve help and support content
  • uplift to hold data classified as SENSITIVE.

On the radar

  • supporting Government Chief Digital Office Target State
  • save and resume for unauthenticated users
  • multi-page forms for unauthenticated users
  • an app for government users to save and manage forms behind a login
  • Quickpay integration
  • Agentic artificial intelligence (AI) form submissions.

Last updated: 06 March 2026