Technical specifications

The underlying platform for Business Connect is a rules-driven, no-code application.

Technical overview

Modern, responsive web interface supporting modern browsers:

  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+

Features of the platform include:

  1. A browser-based customer interface to present application forms
  2. A browser-based administrative portal for councils and agencies to process and manage customer application forms.

The underlying platform is a rules driven, no-code application.


  • 24/7.
  • We aim for 99.5% availability of our service.

Integration scenarios

  • Address lookup.
  • Integration to RealMe.
  • Integration to NZBN.
  • Calling council/agency APIs.
  • Providing API for agencies to consumer.

Published APIs

  1. Get case.
  2. Get case details.

Authentication options

  • Credential based, two-factor authentication.
  • Identity federation with existing provider if required.

User roles

  • Business Administrator: can allocate applications to assessors for processing.
  • Assessor (staff): Can assess and process applications.
  • Manager: Can view applications and run reports.


  • UAT


  • Security certificate available for the purposes of agency /council security accreditation

Support model

Business Connect provides councils and agencies with access to the Business Connect Service Desk and phone line for support enquiries.

Want to know more?

Get in touch – we're happy to meet in person or by phone to talk more about your specific requirements.

Contact us