Central government contacts

Help for businesses getting set up or having trouble accessing government services on Business Connect.

New Zealand Customs

Service Contact
Secure Exports Scheme Email: SES@customs.govt.nz Phone: 0800 428 786
Deferred Payment Account Email: revenue@customs.govt.nz Phone: 0800 428 786

New Zealand Customs Service(external link)

Consumer Protection

Service Contact
Product Recall Notification Email: recalls@mbie.govt.nz

Consumer Protection(external link)


Service Contact
Ready software application Email: einvoicing@mbie.govt.nz

eInvoicing(external link)

New Zealand Trade and Enterprise

Service Contact
Active Investor Plus (AIP) Email: AIPacceptableinvestments@nzte.govt.nz

New Zealand Trade and Enterprise(external link)

Intellectual Property Office of New Zealand

Service Contact
Register a Trademark Phone: 0508 447 669

Intellectual Property Office of New Zealand(external link)

New Zealand Insolvency and Trustee Service

Service Contact
Liquidation Statement of Affairs Email: applications@insolvency.govt.nz

Phone: 0508 467 658

New Zealand Insolvency and Trustee Service(external link)

Trading Standards

Service Contact
All forms tradingstandards@mbie.govt.nz

Technical help

If you are experiencing technical issues with the Business Connect platform, please contact our support team at hello@businessconnect.govt.nz.

Last updated: 30 January 2024