Business help centre
Help for businesses getting set up or having trouble accessing Business Connect.
For help and support with applications inside Business Connect, please contact the council or agency involved directly.
| Council | Food registration contact | Alcohol licence contact |
|---|---|---|
| Central Hawke’s Bay District Council(external link) | 06 857 8060 environmental.health@chbdc.govt.nz |
06 857 8060 alcohol-licensing@chbdc.govt.nz |
| Kāpiti Coast District Council(external link) | 04 296 4700 licence.application@kapiticoast.govt.nz |
04 296 4700 licence.application@kapiticoast.govt.nz |
| Manawatū District Council(external link) | 06 323 0000 health@mdc.govt.nz |
06 323 0000 alcohol@mdc.govt.nz |
| Selwyn District Council(external link) |
Currently unavailable on Business Connect. | 03 365 1667 alcohol@selwyn.govt.nz |
| South Taranaki District Council(external link) | 06 278 0555 regservices@stdc.govt.nz |
06 278 0555 regservices@stdc.govt.nz |
| Tararua District Council(external link) |
06 374 4080 info@tararuadc.govt.nz |
06 374 4080 info@tararuadc.govt.nz |
| Tasman District Council(external link) | 03 543 8400 regulatory.admin@tasman.govt.nz |
03 543 8400 regulatory.admin@tasman.govt.nz |
For help and support with Customs Deferred Payment Account (DPA) or Secure Exports Scheme (SES) service, please contact Customs directly.
| Agency | DPA | SES |
|---|---|---|
| New Zealand Customs Service(external link) |
0800 428 786 revenue@customs.govt.nz |
0800 428 786 SES@customs.govt.nz |
For help and support with the Active Investor Plus (AIP) service with New Zealand Trade and Enterprise (NZTE), please contact NZTE directly.
| Agency | AIP |
| New Zealand Trade and Enterprise(external link) | AIPacceptableinvestments@nzte.govt.nz |
For help and support registering a trade mark with the Intellectual Property Office of New Zealand (IPONZ), please contact IPONZ directly.
| Agency | Register a trade mark |
| Intellectual Property Office of New Zealand(external link) | 0508 447 669 |
For help and support with the Liquidation Statement of Affairs with the New Zealand Insolvency and Trustee Service (ITS), please contact ITS directly.
| Agency | Liquidation Statement of Affairs |
| New Zealand Insolvency and Trustee Service(external link) | 0508 467 658 applications@insolvency.govt.nz |
For help and support with the Trading Standards services, please contact Trading Standards directly.
| Agency | All forms |
| Trading Standards(external link) | tradingstandards@mbie.govt.nz |
This help content is designed to help businesses resolve issues with getting set up in Business Connect.
In this section
If you are experiencing technical issues with the Business Connect platform, please contact our support team at hello@businessconnect.govt.nz.