Business help centre

Help for businesses getting set up or having trouble accessing Business Connect.

For help and support with applications inside Business Connect, please contact the council or agency involved directly.

Council Food registration contact Alcohol licence contact
Central Hawke’s Bay District Council(external link) 06 857 8060
environmental.health@chbdc.govt.nz
06 857 8060
alcohol-licensing@chbdc.govt.nz
Kāpiti Coast District Council(external link) 04 296 4700
licence.application@kapiticoast.govt.nz
04 296 4700
licence.application@kapiticoast.govt.nz
Manawatū District Council(external link) 06 323 0000
health@mdc.govt.nz
06 323 0000
alcohol@mdc.govt.nz
Selwyn
District Council(external link)
Currently unavailable on Business Connect. 03 365 1667
alcohol@selwyn.govt.nz
South Taranaki District Council(external link) 06 278 0555
regservices@stdc.govt.nz
06 278 0555
regservices@stdc.govt.nz
Tararua
District Council(external link)
06 374 4080
info@tararuadc.govt.nz
06 374 4080
info@tararuadc.govt.nz

For help and support with Customs Deferred Payment Account  service (DPA) or the Secure Exports Scheme (SES), please contact Customs directly.

Agency DPA SES
New Zealand
Customs Service(external link)
0800 428 786
revenue@customs.govt.nz
0800 428 786
SES@customs.govt.nz

This help content is designed to help businesses resolve issues with getting set up in Business Connect.

If you are experiencing technical issues with the Business Connect platform, please contact our support team at hello@businessconnect.govt.nz.

Last updated: 14 February 2023